Industry

AI Solutions for Retail & E-Commerce

Automate customer service, order processing, inventory alerts and marketing workflows to scale without scaling headcount.

Prism AI Agency · prismaiagency.com

Grow Without Growing Your Headcount

E-commerce and retail businesses face constant pressure to handle increasing order volumes, customer enquiries and operational complexity without proportionally increasing costs. AI automation allows you to scale operations while maintaining or reducing cost per transaction.

Solutions We Deploy

Customer Service Automation

AI that handles order status queries, returns requests and FAQs automatically across email and WhatsApp.

Order Processing Workflows

Automated order confirmation, fulfilment triggering and shipping notification workflows.

Inventory Alerts

Automated low-stock alerts and reorder triggers based on defined thresholds.

Abandoned Cart Recovery

Automated personalised follow-up sequences for customers who leave without purchasing.

Supplier Communication

Automated purchase order generation and supplier follow-up workflows.

Review & Feedback Collection

Post-purchase review request sequences that run automatically after delivery.

Book a free discovery call →